Refund policy

30-Day Returns

We want you to love your order. If you are not satisfied, you can request a return within 30 days of delivery.

Eligibility

  • Items must be unused, in their original condition and packaging.
  • Proof of purchase (order number) is required.
  • Gift cards and items marked as final sale cannot be returned.

How to start a return

Email us at studioideabloom@gmail.com with your order number and the reason for the return. We will reply within 1–2 business days with return instructions and the return address. Please do not send items back without contacting us first, as returns sent to the wrong address cannot be processed.

Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong items

If your order arrives damaged, defective or is not what you ordered, email us within 7 days of delivery with your order number and a photo of the item and packaging. We will send a free replacement or issue a full refund. In most cases you will not need to return the item.

Refunds

Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may need extra time to post the refund.

Original shipping charges are non-refundable unless the return is due to our error.

Cancellations

You can cancel your order free of charge within 12 hours of purchase, before it is shipped. Email us as soon as possible.

Questions

Contact us anytime at studioideabloom@gmail.com.